Outrival Privacy Policy

What This Policy Covers

This Privacy Policy applies to all personal information collected by Outrival through:

• Our websites and mobile applications
• Events, camps, and combines
• Player profiles and performance data
• Communication tools (email, in-app messages, and more)
• Retail and e-commerce interactions

If you use any of our services or interact with our platforms, this policy applies.

Information We Collect

We collect the following types of information:

• a. Personal Information
  Names, email addresses, phone numbers, mailing addresses, date of birth, account credentials, and emergency contact info.
• b. Player Performance Data
  Data submitted to or generated by our software, including stats, video footage, mindset tracking, movement metrics, nutrition logs, and recovery details, Outrival.
• c. Technical Information
  Device data, IP addresses, browser types, app usage, cookies, and analytics.
• d. Payment & Transaction Information
  If you make purchases through our retail site or register for events, we collect billing and shipping information, order history, and payment method details.
• e. Communication & Support Logs
  Messages sent to customer support, surveys, and feedback forms.

How We Use Your Information

We use your information to:

• Deliver, operate, and improve our services
• Create and manage athlete profiles and team tools
• Process registrations, purchases, and transactions
• Communicate with users about events, products, updates, and support
• Personalize experiences, content, and coaching recommendations
• Monitor safety and security on our platforms
• Fulfill legal obligations and enforce our policies

Sharing Your Information

We do not sell your personal data. We may share your information with:

• Coaches, organizations, and team admins, you’re affiliated with
• Service providers (like hosting and payment processors)
• Athletic recruiters (if your profile is publicly visible or permission is granted)
• Legal authorities, if required by law, regulation, or to protect safety and rights
• Our subsidiaries and trusted partners within the Outrival ecosystem

Your Rights and Choices

You may:

• Access or update your personal information
• Opt out of marketing communications at any time
• Request deletion of your account and data (subject to verification and legal limits)
• Adjust cookie settings in your browser or through our app controls

Parents and guardians may request access to or deletion of data collected from users under 13, in compliance with COPPA and applicable privacy laws.

Children’s Privacy

Outrival serves youth athletes, but we never knowingly collect data from children under 13 without verifiable parental consent. If we learn we’ve unintentionally collected data from a child under 13 without permission, we’ll delete it.

Data Security

We take your privacy seriously. Data is protected using industry-standard security practices including encryption, access control, and secure hosting infrastructure. However, no system is 100% foolproof—please use strong passwords and safeguard your accounts.

Data Retention

We retain your information as long as necessary to provide services, support your development journey, or fulfill legal requirements. You can request data deletion by contacting us at info@outrivalsports.com.

International Users

Our services are operated in the United States. If you access them from regions with different data protection laws, please be aware that your information will be processed in accordance with U.S. law.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” and post the updated version on our site. Material changes will be communicated via email or app notifications where appropriate.

Contact Us

Do you have questions about your data or privacy?
We’re here to help.

Outrival Holdings, LLC
Email: info@outrivalsports.com